Krishnakumar or KK as he is fondly called is the Assistant Manager – Quality for Bangalore . He oversees the quality of all the outgoing documents in Bangalore . He is responsible for maintaining excellent standards of quality.
Polite, professional, and innovative are three words that would describe KK aptly. He is extremely supportive, realistic, and provides clear instructions and feedback to his team members so that all the reports which reach the customers exceed their expectations.
"Acusis is an exceptional employer and I have been able to grow both professionally and personally since I have joined as quality control team member three years back. When I joined Acusis little did I know that I was beginning a long and fruitful professional relationship with a splendidly supportive employer!"
Working with KK is an absolute joy as he is very knowledgeable and reliable. He can withstand extreme degree of stress and meets all his commitments in spite of tight deadlines. Apart from his routine responsibilities, KK has been instrumental in creating online simulation tests for CMT aspirants and pushing and encouraging all the QA team members to become CMTs.
"A dreamer with a vision sums me best!" are KK's words when he is asked to describe himself as a person.
But very unlike his perception of himself, his job requires him to crunch data and work with numbers. He needs to have excellent analytical and problem solving skills to find out the reasons when something goes wrong and a very creative mind to think of appropriate solutions at drop of hat. Apart from, of course, having very good knowledge of various quality systems like Total Quality Management and Six Sigma.
"Challenging, rewarding, and fulfilling is how I would like to describe my job. It was a sunrise industry at the time I joined medical transcription and I felt that there was a great future for transcription in India."
KK is known for his ability to give constructive feedback to quality control team members and for his ability to keep his team motivated to send work with 100% quality on time every time.
"I wish there was higher rate than Excellent! I have worked with other employers but Acusis takes the cake. With the able team in Acusis, I always know that I am creating a superior transcript; I know that I will be treated very well and I feel respected for my work."
KK joined as a QC team member, but he has had the opportunity to work across different teams as a QC specialist, QA, and team lead before becoming a supervisor in a matter of just 3 years.
"Acusis is a terrific employer. I couldn't have asked for a better experience. I am looking forward to a long and satisfying relationship with Acusis, this is just the beginning." |