Krishnakumar or KK as he is fondly called is Deputy Manager - Operations and heads the Acusis Bangalore transcription operations. He has been at the helm for the last 1-1/2 years. Prior to that, he has been in charge of various functional areas such as quality, HT management etc.

Polite, professional, and innovative are three words that would describe KK aptly. He is extremely supportive, realistic, and provides clear instructions and feedback to his team members so that all of them can exceed their expectations whether in terms of day-to-day management or in terms of their KRAs.

““Acusis is an exceptional employer and I have been able to grow both professionally and personally since I have joined as a quality control team member 6-1/2 years back. When I joined Acusis little did I know that I was beginning a long and fruitful professional relationship with a splendidly supportive employer!”

Working with KK is an absolute joy as he is very knowledgeable and reliable. He can withstand extreme degrees of stress and meets all his commitments in spite of tight deadlines. Earlier as a quality supervisor, KK has been instrumental in creating online simulation tests for CMT aspirants and pushing and encouraging all the QA team members to become CMTs. Recently, he has been instrumental in designing, planning, and implementing the STAT operations of Bangalore.

“A dreamer with a vision sums me best!” are KK's words when he is asked to describe himself as a person.

But very unlike his perception of himself, his job requires him to crunch data and work with numbers. He needs to have excellent analytical and problem solving skills to identify the root cause when something goes wrong and a very creative mind to think of appropriate solutions at the drop of a hat apart from having very good knowledge of various quality systems like TQM and Six Sigma.

“Challenging, rewarding, and fulfilling is how I would like to describe my job. It was a sunrise industry at the time I joined medical transcription and I felt that there was a great future for transcription in India."

“I wish there was a higher rate than Excellent! I have worked with other employers but Acusis takes the cake. With the able team in Acusis, I always know that I am delivering superior service; I know that I will be treated very well and I feel respected for my work.”

KK joined as a QC team member and has had the opportunity to work across different teams as a QC specialist, QA, team lead, supervisor, before becoming a manager in a matter of just 5 years.

“Acusis is a terrific employer. I couldn't have asked for a better experience…”