The key shift of focus from ICD-9 to ICD-10 is on specificity of coding. For a medical coder to be accurate in ICD-10 coding, the doctor should include specific details of the diagnosis or procedure during the documentation stage. Because doctors are not trained in medical coding and often prefer to type less while using an EHR, they omit certain important details and won’t give the coder enough information about the diagnosis/procedure. For example, when a doctor documents a diagnosis as “Eyelid retraction” vs “Eyelid retraction, right upper eyelid” it helps the coder to code more accurately under the ICD-10 guidelines. Understanding and addressing the root cause of poor clinical documentation is critical to patient record accuracy, clinical care, and revenue cycle success. Our CDI program adds value to the overall revenue cycle management with the help of certified and industry leading CDI experts. Our CDI team carefully examines the documentation and effectively engages doctors for a patient-specific conversation and educate them the changes needed in their documentation style. We do this with a consistent focus until the doctors are sensitive about the changes needed in their documentation, yielding more accurate reporting and higher revenue, both with proven numbers.